Privacy Policy

Effective Date: 10 July 2026

Welcome to XAVORA (“XAVORA”, “we”, “our”, or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website.

By accessing or using this website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect certain information when you interact with our website to provide a better experience and improve our services.

Personal Information

You may voluntarily provide information including, but not limited to:

Full name
Email address
Company name
Phone number
Country or region
Any information included within your enquiry or contact message

Technical Information

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Pages viewed
Date and time of your visit
Referring website or source
General website usage and performance data

2. How We Use Your Information

We use the information we collect to operate our website efficiently, respond to enquiries, and continuously improve the experience we provide.

Your information may be used to:

Respond to enquiries and requests.
Provide customer and business support.
Manage partnership and business enquiries.
Improve website functionality and user experience.
Monitor website performance, security, and reliability.
Communicate regarding your enquiry when appropriate.
Comply with applicable legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Contact Forms

When you submit information through our contact or partnership forms, the information provided is used solely to respond to your enquiry, maintain communication, or evaluate potential business opportunities.

We recommend that you avoid submitting sensitive personal information unless it is necessary for your enquiry.

4. Cookies

Our website may use cookies and similar technologies to enhance functionality, analyze website performance, and improve your browsing experience.

Cookies may be used to:

Remember your preferences.
Improve website performance.
Analyze visitor traffic and website usage.
Support essential website functionality.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of this website.

5. Third-Party Services

Our website may include links to third-party websites and services for your convenience.

This may include, but is not limited to:

Amazon UAE
Social media platforms
Analytics and website performance providers

These third-party services operate independently and maintain their own privacy policies. We encourage you to review their policies before submitting any personal information.

XAVORA is not responsible for the privacy practices, security, or content of third-party websites.

6. Shopping Through Amazon

XAVORA operates as a brand website and does not process product purchases directly.

When you choose to purchase a XAVORA product, you will be redirected to our official Amazon UAE storefront. All purchases, payments, shipping, returns, refunds, and customer transactions are processed and managed exclusively by Amazon under its own terms, conditions, and privacy policies.

We encourage you to review Amazon’s Privacy Policy before completing your purchase.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to help protect the information submitted through our website from unauthorized access, disclosure, misuse, alteration, or destruction.

While we take appropriate steps to protect your information, no method of electronic transmission or data storage can be guaranteed to be completely secure. As a result, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Your information may be retained to:

Respond to enquiries and requests.
Maintain ongoing business communications.
Comply with legal or regulatory obligations.
Resolve disputes where applicable.

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Requesting access to your personal information.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of your personal information.
Withdrawing consent where applicable.
Requesting information about how your personal data is processed.

To exercise any of these rights, please contact us through our Contact Us page.

10. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been submitted, we will take reasonable steps to remove it from our records.

11. International Visitors

If you access this website from outside the United Arab Emirates, please be aware that your information may be processed and stored in jurisdictions where our business or service providers operate, subject to applicable laws.

By using this website, you consent to such processing where permitted by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Any revisions will be published on this page together with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page. We will make every reasonable effort to respond to your enquiry promptly.

By continuing to use this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.